We don’t sell tools. We design and build the connected infrastructure behind your business.
Every service we offer is designed to work with the others — not as a standalone purchase, but as part of a broader digital operation built around your business. Not every business is ready for a full engagement. These services are also available as starting points — see Standalone Services below.
Senior-level advisory for business owners who need a clear digital roadmap, not just someone to execute tasks.
CRM, automations, and tools that work together – so nothing falls through the cracks and your business runs without you in the middle.
Fast, professional websites built for conversion, plus branding that positions you as the clear choice in your market.
Web apps, client portals, internal tools, and AI workflows when off-the-shelf platforms don’t cut it.
Tracking, analytics, and attribution systems that show you exactly what’s working — so you can invest with confidence.
Strategic content and paid media campaigns — Meta, Google, and beyond — built on proper tracking so every dollar is accountable.
Every client follows the same path. We work with a straightforward process from the first conversation to on-going partnership. No surprises.
Fill out the qualification form. If you’re a good fit, the booking calendar unlocks automatically.
15-minute call with our team. We’ll recommend the right audit tier or retainer based on your business.
50% deposit to start. We deep-dive your business, then deliver a written audit and roadmap.
We present findings and agree on a retainer package. Partnership commences and the Digital Systems Framework (DSF) engagement begins.
That means we don’t just build things – we advise on what to prioritise, design systems that fit how your business operates, build and connect the infrastructure behind it, and continue optimising as you scale. The result is a digital foundation that works as a whole — not a collection of disconnected tools.
Most agencies jump straight to execution. We don’t. Before we touch any tools, we understand your business — how it works, where it breaks down, and what it actually needs. The Digital Systems Framework is the four-stage process we use to make sure every service we deliver has a reason to exist and a role to play in your growth.
We start by understanding your business — not just what you sell, but how you operate. We map your current systems, identify where things break down, and design a clear blueprint for what integrated digital operations should look like for your business.
What You Get
Current state assessment and gap analysis
Technology stack recommendations
Strategic roadmap and priorities
Clear implementation plan
This is where we architect your integrated system. We design the data flows, automation workflows, integration points, and user experiences that will form your digital operations backbone. Every decision is intentional and aligned to your business goals.
What You Get
Complete system architecture design
Data integration design
Brand and Logo Ideation
Custom software specifications (if needed)
We build and deploy your digital systems. This includes your website, CRM setup, automation workflows, integrations, AI tools, and any custom software you need. We also train your team so they can actually use what we’ve built.
What You Get
Website build and CRM integration
Platform integrations configured
AI tools and processes implemented
Custom software development
Digital systems need ongoing care. We monitor performance, optimise workflows, fix what breaks, and evolve your systems as your business grows. Think of us as your outsourced Head of Digital — always working to improve your operations.
What You Get
Ongoing system monitoring and support
Strategic recommendations
System evolution and upgrades
Continuous improvement initiatives
Three tiers differentiated by hours, workstreams, and resources — not timeline. Every client moves through the same four DSF stages. The tier determines how much of Freewave is working on your business each month.
All work is billed at a blended rate of $120–$160/hr across disciplines. Approximate hours are shown so you understand what the investment delivers.
Complexity
STANDARD
SPRINT
Complexity
STANDARD
SPRINT
Complexity
STANDARD
SPRINT
Same total investment either way. Sprint clients pay more per month to get there faster. The output and framework journey are identical.
Each phase properly embedded before moving forward. Lower monthly rate, same total investment.
Compressed timeline, higher monthly rate — same total investment, same output, done in roughly half the time.
Designed to get you moving — and give us both a chance to see if there is a bigger opportunity worth exploring for your business.
Logo, colour palette, and basic brand guide — with a 1hr strategy session before design begins. Ensures your brand reflects your positioning, not just a visual preference.
A clean, conversion-focused website scoped and built using the DSF approach. Includes a brief session before build and a post-launch recommendation report.
A paid 60-minute session with the founder. Senior advisory on business goals, digital strategy, and priorities. Includes a written summary and prioritised next steps.
Web apps, client portals, internal tools, and AI workflow integration — scoped on enquiry. Requirements session before scoping ensures the build solves the right problem.
Email platform migration, DNS setup, and deliverability configuration. Includes a post-migration check and recommendations for what else in the stack needs attention.
Book a 15-minute discovery call. We’ll work out what makes sense for your business — no sales pitch, just an honest conversation.