Most businesses have the tools. What they’re missing is the system – the architecture that connects everything, removes the manual work, and lets the business run the way it should.
Scoped by what you actually need. Freewave builds connected digital systems using our Digital Systems Framework, then stays in the room to make sure they work. Every engagement starts with an audit. The audit determines the scope. The scope determines the right tier.
Every engagement moves through the same four stages. What changes is the pace — and the monthly rate that reflects it. Total investment is the same either way.
STANDARD
SPRINT
Focused scope
What this looks like
One primary objective — your marketing infrastructure, your CRM, your operational workflows, your website — built properly from the ground up. Work may touch multiple platforms and service areas, but everything is in service of one clear commercial goal. Strategy first, then build, then optimise. We move through the DSF stages with focus rather than spreading effort thin.
Examples
Every client follows the same path. The tier and mode determine the pace — not the sequence.
Fill out the qualification form. If you’re a good fit, the booking calendar unlocks automatically.
15-minute call with our team. We’ll recommend the right audit tier or retainer based on your business.
50% deposit to start. We deep-dive your business, then deliver a written audit and roadmap.
We present findings, agree a retainer package, and the Digital Systems Framework engagement begins.
This is the starting point of every partnership we take on. Before we can help you grow, we understand everything — starting at the surface with your digital presence and going as deep as your business’s processes to find what’s working, what’s quietly draining your budget, and where the real opportunities are hiding.
Each audit answers a bigger question than the one before it. The right tier depends on how deep the problem goes — and the audit itself confirms which partnership pathway fits, so that when we start working together, every decision is already grounded in what your business actually needs.
+ GST – 50/50 deposit structure
Shows you what’s visible – but not why leads stall once they’re inside your systems. That’s the Growth Audit.
+ GST – 50/50 deposit structure
This first tier maps your whole stack as one connected system — and hands you the roadmap to fix it.
+ GST – 50/50 deposit structure
Three tiers differentiated by hours, workstreams, and resources — not timeline. Every client moves through the same four DSF stages. The tier determines how much of Freewave is working on your business each month.
All work is billed at a blended rate of $120–$160/hr across disciplines. Approximate hours are shown so you understand what the investment delivers.
STANDARD
SPRINT
STANDARD
SPRINT
STANDARD
SPRINT
Yes. If you’re already clear on what you need, Track B lets you commit directly to a retainer. The onboarding phase absorbs the audit work — systems review, strategy session and access setup are included in your first 2–4 weeks at no extra cost.
Same total investment, same output, same four DSF stages. Sprint compresses the timeline into roughly 4–6 months instead of 9–12. The monthly rate is higher because more of Freewave’s resources are dedicated to you each month. You’re buying speed — not a discount.
Our team assesses this on the discovery call based on your business complexity, the number of tools and systems in play, your team size, and the clarity of what you need. We make a confident recommendation and explain why.
For the audit, 50% is invoiced on the day of the discovery call to commence the engagement. The remaining 50% is due on delivery of the completed audit document. No work begins without the initial deposit.
No. The audit delivers a clear roadmap whether you continue with us or not. Most clients move to a retainer because the audit makes the value of doing so obvious — but there’s no obligation. The audit stands on its own.
Yes. Brand Foundation Starter, Website Starter, Business & Technology Consult, Custom Software builds, and Email Migration are all available as standalone starting points. Every standalone service includes a strategic layer and a clear recommendation for what comes next.
